Privacy Policy
Last updated: May 3, 2026
This Privacy Policy explains how Trendbyte (“Trendbyte”, “we”, “us” or “our”) collects, uses, shares and protects personal data in connection with the services, websites, applications, social-media scheduling tools, analytics platforms, and related services operated by Trendbyte (the “Service”), including websites, sub-domains, and mobile applications. It applies to visitors to the Site, account holders, workspace members, prospects, event attendees, and anyone else who interacts with us.
By using the Site or the Service, you acknowledge this Privacy Policy.
- Who We Are (Data Controller)
Trendbyte is a company based in Brazil and acts as the data controller for the personal data collected through the Service.
Company details:
Trendbyte
Rua Jose Leal, 1441
Ribeirão Preto – São Paulo – Brasil
CEP 14025-260
Email: contato@trendbyte.com.br
- The Service in Brief
Trendbyte provides tools for social-media scheduling, publishing, analytics, content management, collaboration, automation, and related digital marketing services. The platform may include integrations with third-party platforms such as Instagram, Facebook, LinkedIn, TikTok, YouTube, X (Twitter), Threads, Pinterest, Reddit, Discord, Slack, Telegram, and others.
- The Data We Collect
3.1 Account & Identity Data
We may collect:
- Name
- Email address
- Password (stored securely in encrypted or hashed format)
- Profile picture
- Company or organization name
- Language and timezone preferences
- Workspace and collaboration data
3.2 Connected Platform Data
When you connect third-party social or communication platforms to Trendbyte, we may receive and store:
- OAuth access tokens and refresh tokens
- Platform usernames and identifiers
- Profile information and metadata
- Social-media analytics and engagement metrics
- Content scheduled or published through the platform
3.3 Content You Upload
We may collect content uploaded or generated within the Service, including:
- Text
- Images
- Videos
- Audio
- Captions
- Hashtags
- Links
- Comments
- Calendar and scheduling metadata
3.4 Billing Data
We may collect:
- Subscription information
- Invoice history
- Billing address
- Tax information
Payment details are processed securely by third-party payment providers. Trendbyte does not store complete credit-card information.
3.5 Logs, Usage & Device Data
We may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Referrer URLs
- Approximate geographic location
- Usage statistics
- Error and performance logs
- Login activity and authentication events
3.6 Communications & Support Data
We may collect information from:
- Emails sent to support
- Contact forms
- In-app chat
- Surveys and feedback submissions
3.7 Cookies & Similar Technologies
We use cookies, local storage, pixels, and similar technologies for:
- Authentication
- Security
- Analytics
- User preferences
- Performance monitoring
You may disable cookies through your browser settings, although some parts of the Service may not function correctly.
3.8 Mobile Application Data
When using our mobile applications, we may collect:
- Device model
- App version
- Language settings
- Diagnostic and crash information
- Performance metrics
If you upload media through the app, access is limited to the files you explicitly choose to upload.
- How We Use the Data
We use personal data to:
- Provide and maintain the Service
- Authenticate users
- Process subscriptions and payments
- Publish and schedule content
- Provide analytics and reporting
- Improve platform functionality
- Prevent fraud, abuse, and unauthorized access
- Communicate with users
- Comply with legal obligations
- AI-Assisted Features
Trendbyte may offer optional AI-powered features for content generation, captions, summaries, hashtags, and related functions.
To provide these services, selected user inputs may be processed by third-party AI providers. Users remain responsible for reviewing generated content before publication.
- Controller vs Processor
Trendbyte acts as:
- Data Controller for account, billing, analytics, support, and operational data.
- Data Processor for customer content and social-media data processed on behalf of users through the Service.
Users are responsible for ensuring they have lawful rights to process and publish any content uploaded to the platform.
- Who We Share Data With
We do not sell personal data.
We may share information with:
- Cloud hosting providers
- Payment processors
- Analytics providers
- Customer support tools
- AI-service providers
- Social-media platforms connected by the user
- Legal or regulatory authorities when required by law
- International Data Transfers
Personal data may be processed in countries outside your jurisdiction depending on the infrastructure and service providers used by Trendbyte.
We implement reasonable safeguards to protect personal data during international transfers.
- Data Retention
We retain personal data only for as long as necessary to:
- Provide the Service
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security and fraud prevention systems
Retention periods may vary depending on the type of data and applicable laws.
- Security
We implement technical, administrative, and organizational security measures designed to protect personal data, including:
- Encryption in transit
- Secure authentication systems
- Access controls
- Monitoring and logging
- Security reviews and updates
No system is completely secure, and we cannot guarantee absolute security.
- Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of data
- Restrict or object to certain processing
- Withdraw consent where applicable
- Request portability of your information
To exercise your rights, contact:
- Children
The Service is not intended for children under 18 years old.
We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, contact:
- Marketing & Cookies Choices
You may unsubscribe from marketing communications at any time through the unsubscribe link included in emails or by contacting us directly.
Cookie preferences may also be managed through your browser settings.
- Third-Party Services
The Service may integrate with third-party platforms and services. Their handling of your information is governed by their own privacy policies.
We encourage users to review the privacy policies of any third-party services connected to Trendbyte.
- Changes to this Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on the website with a revised “Last updated” date.
- Contact Us
For privacy questions, requests, or complaints, contact:
Trendbyte
Rua Jose Leal, 1441
Ribeirão Preto – São Paulo – Brasil
CEP 14025-260
Email: contato@trendbyte.com.br